As Sri Lanka’s leading Destination Management company, Aitken Spence Travels (Pvt) Ltd (ASTL) oversees inbound and outbound tourism services for top global tour operators and FIT guests. We recognize the critical role we play in preserving Sri Lanka’s natural and cultural resources while contributing to sustainable development. This policy guides our commitment to responsible tourism.
We are committed to:
✓ Comply with all relevant local, national, and international regulations related to tourism and environmental protection.
✓ Follow industry best practices and work toward achieving relevant certifications.
Bring Social and Economic Benefits to Local Communities by:
- Prioritizing local sourcing of goods and services, including SMEs and artisans, and supporting local employment.
- Engage with local communities to develop and promote community-based tourism initiatives.
- Implement policies to respect human rights and prevent exploitation, including child labor, human trafficking, and discrimination.
Cultural Heritage Preservation by
- Promoting and protecting authentic representation of Sri Lanka’s cultural heritage.
- Collaborate with local authorities and heritage organizations to support conservation of cultural sites.
- Educate travelers and staff on respectful cultural behavior and customs.
Bring Environmental Conservation by
- Identify, assess, and mitigate the environmental impact of our operations.
- Promoting efficient use of natural resources and supporting carbon reduction strategies.
- Identify water risk of the destinations we operate and work to minimize the impact on water resources by our activities.
- Offer sustainable travel products.
- Support conservation projects and protect biodiversity and ecosystems
Bring Customer and Stakeholder Engagement by
- Raise awareness among travelers about responsible tourism practices.by providing information on local culture, customs, and environmental considerations.
- Engage stakeholders including suppliers, partners, and communities in our sustainability objectives.
- Encourage feedback from customers and partners to continuously improve our efforts.
We ensure to Communicate this policy to all staff, partners, suppliers, and customers and request them to comply. Integrate sustainability messages into all marketing and promotional materials and conduct staff training and awareness programs to embed sustainability into ASTLL culture.
This policy is reviewed annually or as necessary to reflect evolving standards, stakeholder expectations, and organizational goals. It is approved by senior management and endorsed at the highest level of the ASTL.
April, 2026.
